Bio:

Weiwei is a data science and analytics leader with extensive experience delivering actionable insights and innovative solutions that drive business and system changes through analytics and market research. Currently leading the Research Center of Excellence (COE) team at Zendesk to drive cross-functional collaboration with executives, business, technical teams to achieve effective outcomes at the speed of business. Winner of the Citrix Marketing ACE award and the Analytic 50 award for the innovative use of data and analytics to create and deliver business values.